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Can Bonum Health handle emergency situations?

Unfortunately, Bonum Health is not a replacement for emergency situations. Bonum Health is designed to handle non-emergency medical issues. You should NOT use telehealth if you are experiencing a medical emergency. Please call 911 and get an immediate help for your health complaints.

Do I need to have health insurance to use Bonum Telehealth services?

We do not accept insurance at this time. All services rendered are cash pay only. We have a monthly subscription option to use our telehealth services up to 3 times a month, or you can request a one-time consultation and simply pay per-consult.

Will I see the same doctor if I request more than one visit?

We offer a large provider network for hour flexibility and convenience to our patients. For this reason, you may not see the same provider twice. However, after each consultation, the provider you speak with will notate your conditions and treatment, so the next provider is informed of your current and past conditions.

What is a virtual doctor visit?

An online doctor visit falls under the term telemedicine. Telemedicine is the technology used to connect patients with doctors to diagnose and prescribe medications. This technology has been a huge development within the last few years, but has really hit home for many of us during the start of the late Coronavirus pandemic. Having the ability to speak to a doctor from the comfort, or quarantine for most, of your home has bridged the gap for many needing medical help.

To put it simply, a virtual doctor visit is the ability to use your mobile phone, tablet or desktop computer to digitally connect face-to-face with a certified health provider on the other end. Virtual visits work the same way as an in-person office visit. If a prescription or lab tests are needed, a virtual doctor has the same ability to prescribe medications as needed, per their professional opinion based on the online consult and any past medical history you provide.

Can I get prescribed medications through the app?

Yes, our medical providers function just as it would if you had an in-person visit with your primary care. Telehealth has strict regulations when it comes to controls. Please refer to your state laws and review our terms and conditions. Our doctors will do their best to diagnose and prescribe the right medication with the exception of controls.

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